How to download GlobalProtect from the Customer Support Portal

Downloading GlobalProtect Agent Software

When working with GlobalProtect, it is essential to ensure that you have the correct software version installed on your device. Below is a step-by-step procedure to download the GlobalProtect Agent Software from the Customer Support Portal.

Procedure

1. Open a Web BrowserLaunch a web browser and navigate to the Customer Support Portal.

2. Login with a Valid Support AccountEnter your credentials to log in to the portal.

3. Navigate to Software Updates

   • On the left pane, locate and navigate to Updates.

   • Select Software Updates from the available options.
     

     

4. Select the Required GlobalProtect Agent Software Version

   • Use the dropdown selection to choose the required GlobalProtect Agent Software version.

   • The available options include:

     • Windows 32-bit

     • Windows 64-bit

     • Windows UWP

     • Linux

     • macOS (OSX)

     • Android App

5. Download the File

   • Locate the file name under the Download column.

   • Click on the file name to start the download process.

   • Example: If you require the GlobalProtect Agent for Windows 64-bit, select the corresponding file.
     

     

Additional Information

• Release Notes

  • Similarly, release notes for the software can be downloaded by clicking the file name under the Release Notes column.

• Documentation

  • Official documentation and further details can be accessed here.

Following these steps ensures a seamless download process for the required GlobalProtect Agent Software.