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Part 1: ITIL Basics 1. What is ITIL? ITIL (Information Technology Infrastructure Library) is a systematic approach to delivering high-quality IT services. It provides a common language with well-defined terms and a flexible framework for organizations to develop their service management models. 2. What are ITIL-based models adopted by organizations? Several organizations have adopted ITIL-based models: Microsoft  – MOF (Microsoft Operations Framework) Hewlett-Packard (HP)  –

Hardware & Connectivity Where do you terminate SCSI? A: At both ends. What would cause your IP address to change each time you log onto the network? A: A DHCP server has been installed. What are the jumpers on a network card used to set? A: I/O address. Which bus supports both 8-bit and 16-bit cards? A: ISA. Which bus has a 16-bit path? A: ISA. Which is both a 16-bit and 32-bit bus? A: EISA. Which system board has a 64-bit bus? A: PCI. Which bus uses DMA channels? A: Sound Ca

AWS Interview questions and answers What is AWS? AWS (Amazon Web Services) is a cloud computing platform that provides a wide range of cloud-based services and solutions for businesses and individuals. What are the different services offered by AWS? AWS offers a wide range of cloud-based services and solutions, including computing, storage, databases, analytics, machine learning, networking, security, IoT, and more. What is EC2 in AWS? EC2 (Elastic Compute Cloud) is a service

What is HSRP and what is it used for? HSRP stands for Hot Standby Router Protocol. It is a Cisco proprietary protocol that allows two or...

Q: What is EtherChannel? Ans:  EtherChannel is an aggregation or bundling of multiple physical links into a single virtual link. Q:...

Zscaler Interview Questions and Answers Q1: What is Zscaler? Answer:  Zscaler provides the technology and expertise to guide and secure organizations on their digital transformation journeys. It helps them move away from appliance-based network and security infrastructure models, replacing traditional inbound and outbound gateways with modern cloud-delivered services built for today’s business. Q2: How many deployment models are available? Answer:  Zscaler can be deployed usi

Azure interview questions and answer  Q1- what is Microsoft Azure Ans -  Feb 2010, Microsoft originated Azure which is a cloud computing stage, its allows development, service hosting, data storage, and service supervision.   Q2 - What is  essential applications of Microsoft Azure Ans - Storage Infrastructure Services Cloud Services Mobile Apps Web Applications Media Services, etc. Q3 - What is  PaaS , Saas , Iaas   Ans -  PaaS, or  Platform-as-a-Service , is a cloud computin

Q. What is a Local Preference? Q. What is the difference between EBGP and IBGP neighborship? Q. What transport protocol does BGP use? Q....

Basic Network Concepts: ·Data communication and transmission techniques · Fundamentals of OSI and TCP/IP model · IP address classes · IP subnetting · IPv6 fundamentals ·Basics of switching Windows Functionalities: · Installing Windows Operating System on desktops ·Managing and troubleshooting access to shared folders ·Configuring and troubleshooting hardware devices and drivers ·Troubleshooting system startup and user login problems ·Configuring and troubleshooting remote con

Hardware question Ø 1: 9 bit SIMMs have how many pins?                                                                                      A: 30 Ø 2: How many bits is the system data bus for a Pentium Processor?                           A: 64 Ø 3: How many bits is the data bus for a 486DX4 processor?                                             A: 32 Ø 4: A serial data port on your PC would have how many pinouts?                                                A: 9 Ø 5: How m

Windows Admin Interview Questions WINDOWS ADMIN INTERVIEW QUESTIONS 1. Describe how the DHCP lease is obtained . It’s a four-step process consisting of (a) IP request, (b) IP offer, (c) IP selection and (d) acknowledgement. 2. I can’t seem to access the Internet, don’t have any access to the corporate network and on ipconfig my address is 169.254.*.*. What happened? The 169.254.*.* netmask is assigned to Windows machines running 98/2000/XP if the DHCP server is not available.