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Meraki MX Site-to-Site Down: Event Log and Local Status Page When the Dashboard Is Green-ish
Internet for Meraki cloud is not the same as Auto VPN to HQ. Use the local status page and event log for VPN registration. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


Prisma Access GlobalProtect Portal Reachable, Apps Dead: Service Connection Check
Prisma Access needs a healthy service connection / service connection to the DC. User tunnel up is not DC reachability. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


Cisco ASA Failover Standby Not Ready: show failover When the Cable Looks Fine
show failover details the interface that is failed. A monitored data interface down keeps standby Failed even if LAN failover is up. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


Cisco ASA NAT Exemption Miss: packet-tracer When Site-to-Site Traffic Gets Hide-NAT
packet-tracer will show NAT hitting the wrong rule. Add or reorder nat (inside,outside) source static obj-local obj-local destination static obj-remote obj-remote. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


Cisco ASA AnyConnect DAP Reject: debug dap When the Client Dies After Auth
DAP can terminate a session after login. debug dap trace shows which DAP record fired. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate IPS Engine Fail Open or Fail Closed: diagnose test application ipsmonitor
Know the fail-open setting and the engine state. ipsmonitor tells you if the engine is dead and what the policy will do next. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate Session Helper SIP Break: diagnose sys session helper When Phones Register and Media Dies
SIP session-helper or VoIP profile is rewriting SDP wrong, or RTP is not expected. Diagnose the helper and the VoIP profile before you NAT more ports. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate DHCP Relay Silent: diagnose debug application dhcprelay
Relay must see the discover on the client VLAN and forward to the helper IP. dhcprelay debug shows which side is silent. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate BGP Neighbor Idle: get router info bgp summary Before You Touch the Policy
Idle means TCP 179 never established. Check source IP, update-source, and whether the neighbor is on the correct VRF/VDOM. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate SD-WAN SLA Dead: diagnose sys sdwan health-check When the Cheap Link Wins
If the MPLS health-check is dead, SD-WAN will skip that member. Fix the probe, do not rewrite the rule first. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate Policy Implicit Deny: diagnose debug flow When the Allow Rule Never Hits
diagnose debug flow shows the real incoming interface, NAT, and the policy that actually matched — often implicit deny or a different policy. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate Conserve Mode: diagnose hardware sysinfo conserve When New Sessions Die
conserve mode is memory pressure. Find what ate RAM, fail new proxy sessions if needed, then clear the abuser. Reboot is last. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate HA Split-Brain: diagnose sys ha status Before You Pull a Cable
diagnose sys ha status on both boxes. If both say primary, heartbeat is dead. Restore HA1/HA2 first, then decide which config wins. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate SSL Inspection Cert Error: diagnose test application wad When One App Breaks
The app pins certificates. Exempt that FQDN from deep inspection. wad debug confirms the inspect policy that hit. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


FortiGate SSL VPN Tunnel vs Web Mode: diagnose debug application sslvpn
Web mode is reverse proxy. Tunnel mode is a full adapter. Debug sslvpn and check the tunnel IP pool, split-tunnel, and FortiClient version. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


ZIA URL Category Override Not Applying: Cloud vs Location Policy Order
URL category overrides are not instant and they lose to a more specific URL policy. Check policy order, location scope, and the user cloud cache. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


ZIA Bandwidth Control Drops One SaaS: Classes, Not the Circuit
ZIA bandwidth classes can throttle a URL category independently of the WAN. Check the class hit in Web/Cloud App logs before you call the ISP. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


ZCC Upgrade Loop After Restart: Log Line That Names the Broken Module
Read ZSAUpm / ZCC logs for the module that fails hash or service start. Roll back that module or repair the service, do not keep pushing the same package. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


ZPA DNS Suffix Missing: App Opens by IP, Fails by Name
ZPA only intercepts names you publish. Add the FQDN or the DNS search suffix to the application segment and the client forwarding profile. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read


ZPA Server Group Empty: App Discovers Nothing After a Subnet Change
Server groups are defined by IP, FQDN, or dynamic discovery. After a subnet change, discovery still looks at the old range. Update the group, then verify from the connector. Techclick CLI lab: symptoms, commands, traps, and proof.
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3 days ago2 min read
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