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FortiGate BGP Neighbor Idle: get router info bgp summary Before You Touch the Policy

3 days ago
2 min read

FortiGate network security troubleshooting lab — FortiGate · Techclick CLI troubleshooting lab

New MPLS BGP neighbor stays Idle. The circuit is up. Security policy already allows TCP 179.

This is a live-ticket style lesson from Techclick Infosec. You will isolate the fault with CLI first, then prove the fix with one clean packet or log.

What you will be able to do

Name the first CLI command to run on FortiGate for this ticket
Separate the layer that is actually broken from the layer people blame
Apply one scoped fix instead of a global disable
Prove the ticket closed with a session, log, or counter

Quick answer

Idle means TCP 179 never established. Check source IP, update-source, and whether the neighbor is on the correct VRF/VDOM.

Why this ticket shows up

FortiGate BGP fails most often on the wrong local AS, a missing update-source, or the session landing in another VDOM.

Symptoms operators actually see

State Idle or Active
No TCP 179 session
Wrong local AS
Neighbor IP is in another VDOM

CLI first — copy this block

Run these on the FortiGate device or console named in the ticket. Do not skip the first show command — it tells you which later command matters.

get router info bgp summary
get router info bgp neighbors 10.6.6.1
diagnose ip router bgp all enable
diagnose debug enable
execute ping-options source 10.6.6.2
execute ping 10.6.6.1

How to read that output

summary Idle + ping fail is L3. Idle + ping OK is TCP 179 or BGP parameters. neighbors detail shows last error.

Triage order

Ping the neighbor sourced from the BGP local address
Confirm TCP 179 policy and local-in if needed
Match ASN and update-source
Check VDOM
Then look at prefixes

Classic traps

What you see	Real cause	Fix
Open a prefix-list ticket	Session is still Idle	Fix TCP first
Change the ISP ASN	Your update-source is the LAN IP	Use the WAN/loopback you advertised
Disable RPF	Wrong VDOM	Move the config

Proof the ticket is closed

summary shows Established
Prefix count > 0 if expected
Traceroute uses the new path

Say this in an interview

I do not debug BGP prefixes while the neighbor is Idle. Idle is TCP or identity.

Need the full vendor lab, mock interview, and production runbooks? Techclick trains Palo Alto, Zscaler, F5, FortiGate, Check Point, Cisco ISE, Azure and routing with live CLI — start at https://www.techclick.in/