JObs
Location: Gurugram (Hybrid)
Role: L2 & L3 Security Engineer
Are you wondering why BT Group? Here are some reasons to join us:
Career Development: BT Group offers extensive training and career growth opportunities, ensuring that employees can evolve and progress within the company.
Global Impact: Work on projects with a global reach and collaborate with colleagues worldwide.
Competitive Benefits: We offer competitive salaries and benefits packages, including health insurance, retirement plans, and employee discounts.
Work-Life Balance: Flexible working to help you maintain a healthy balance between work and life.
Please help to refer your networks and ask candidates that you're in touch, to review and send CV at manish.kumarbansal@bt.com
Roles and Responsibilities:
Form an integral part of 24*7 rota to provide security in-life support
Be a Subject Matter Expert for technology & customer infrastructure network
Triage, Review, and implement security specific changes in line with Customer security policies and change control processes.
Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents
Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
To provide reactive incident support, attending customer T-shoot calls, providing detailed analysis and fixing issues within contractual obligation and SLA
Adhere to change and incident management process. Drive new product launches & technology training. To ensure that all agreed communication, notification, updates are delivered in timely manner.
Mentoring and supporting collogues with knowledge sharing on issues, technology platform
Skills Required:
Mandatory: Hands-on experience in operation and management of security infrastructure.
Provide technical advisory and consultancy in areas like vulnerability management, IOS upgrades, and policy management.
Five to Eight years of experience on following products/technologies
Next Gen Palo Alto, Fortinet, SASE Products, Cloud Security, IPS/IDS, ForeScout, ISE, Checkpoint, Cisco ASA, FTD, Prisma, SDWAN
Implementation and operation support experience on F5 LTM, GTM, ASM, AFM, Illumio
Knowledge and working knowledge of proxy solutions like Zscaler, Symantec, NetScaler.
Stakeholder management and ability to work under pressure
Effective oral and written communication
Experience you would be expected to have
Experience of working in a global security operation environment, ticketing-tools like remedy, Service Now and exposure to ITIL processes in context of service operations is a plus
CCSP/PCNSE/NSE4 preferred